Shipping Policy

Shipping & Delivery Policy - Zy-Noon Baby Store

Last Updated: August 2026

Thank you for shopping with Zy-Noon. We are committed to delivering your order safely, quickly, and with the care every little miracle deserves.

🚚 Delivery Coverage

We currently deliver across Pakistan through trusted courier partners. Whether you're ordering from Karachi, Lahore, Islamabad, Peshawar, Quetta, Multan, Faisalabad, or any other city, we'll do our best to deliver your order safely.

  • Delivery Coverage: Across Pakistan

  • Shipping Rate: Rs. 250 per order (Flat rate)

📦 Order Processing

  • Orders are usually processed within 24 hours after confirmation.

  • Orders placed on weekends or public holidays may be processed on the next working day.

⏱️ Estimated Delivery Time

  • Major Cities: 2–4 Business Days

  • Other Cities & Remote Areas: 3–6 Business Days

Note: Delivery times are estimates and may vary due to weather conditions, courier delays, or public holidays.

💰 Cash on Delivery (COD)

We proudly offer Cash on Delivery (COD) across most areas of Pakistan. Please keep the exact payment amount ready at the time of delivery.

📍 Shipping Address

Customers are responsible for providing:

  • Correct Name

  • Complete Address

  • Active Phone Number

Incorrect or incomplete information may delay or prevent delivery.

📞 Order Confirmation

To ensure smooth delivery, our team may contact you via:

  • Phone Call

  • WhatsApp

  • SMS

If we are unable to confirm your order, dispatch may be delayed or cancelled.

💳 Shipping Charges

  • We offer a simple flat shipping rate of Rs. 250 across Pakistan.

  • The shipping charge will be clearly displayed at checkout before you place your order.

  • From time to time, Free Shipping or other promotional shipping offers may be available. If applicable, the offer will automatically be reflected at checkout.

🔄 Delivery Attempts

Courier partners may make multiple delivery attempts depending on their delivery policy. If the parcel remains undelivered due to customer unavailability or incorrect information, it may be returned to Zy-Noon.

🎁 Gift Packaging

Every Zy-Noon Welcome Box is carefully packed in premium gift-ready packaging to ensure it reaches you safely and beautifully. No additional gift wrapping is required.

🔍 Order Tracking

Once your order has been shipped, you'll receive tracking details (where available) so you can follow your parcel until delivery.

⚠️ Delays Beyond Our Control

While we always aim for timely delivery, delays may occur due to:

  • Bad Weather

  • Public Holidays

  • Courier Service Delays

  • Natural Disasters

  • Government Restrictions

We appreciate your patience in such situations.

❤️ Our Promise

Every order is packed with care because we know you're not just buying baby products—you're celebrating one of life's most precious moments. Thank you for choosing Zy-Noon.

📞 Need Help?

If you have any questions regarding your shipment, please contact us.

  • Zy-Noon Customer Support

  • 📧 Email: zynoon.babystore@gmail.com

  • 📱 WhatsApp: 92 348 3188239

  • 🌐 Website: www.zynoon.com

  • 📍 Location: Karachi, Pakistan